- In case of any discrepancy, we can cancel any of the orders. A few reasons for cancellation from our end usually include limitation of the product in the inventory, error in pricing, error in product information, etc. We also have the right to check for extra information for the purpose of accepting your order. We make sure to notify you in case your order is cancelled partially or completely or if any extra data is required for the purpose of accepting your order.
- Orders can be cancelled from your end before the product is dispatched. We make sure to refund the amount through the same mode of payment within 10 working days. In case of cancellation, a pre-dispatch cancellation fee of 2% will be levied, and the balance 98% will be refunded back to the account.
- We don’t accept cancellations for customised jewellery products.